Building a Safe
and Supportive Community.
Together, we can create a safe, respectful and supportive environment for all. Please review the following guidelines and responsibilities to help us maintain a positive space for everyone.
Our Commitment
A Safe Place
for Everyone.
By following these guidelines and responsibilities, we can together build a community of care, support and hope.
Our Guidelines
Our goal is to provide emergency shelter while you look for safe, affordable accommodations.
- Cedar House is a shared accommodation. Both guests will share dressers/closets and rooms. Families will reside together in one room.
- You will be allowed a limited amount of clothing in your room at any one time.
- All your clothing will be placed in the “bug zapper” prior to taking items to your room.
- All valuables, medication, and prescriptions must be kept in your locker. We are not responsible for lost or stolen items.
- You will be responsible for washing your own bedding at least once a week (excluding blankets) and your own clothing. Use the sign-up sheet in the dining area to reserve the washer and dryer. Never overfill the washing machine or dryer. ¾ of the tub is considered a “Full” load.
- Wake-up call will take place at 7:30 am.
- Washrooms are shared; remember to be considerate of the time.
- Daily personal hygiene must be maintained. No showers or baths after 10:00 pm.
- All bedrooms must be clean between 9:00 am and 9:30. Staff will assist you with cleaning products. We encourage you not to be in your bedrooms between 9:30 am and 4:00 pm.
- Bedrooms must not be locked when you are in your room due to fire safety.
- Guests are to socialize in shared areas, and at no time will guests go into another bedroom.
- The kitchen is open during mealtime only. Breakfast 5:00 am-9:00 am; Lunch 11:30 am-1:00 pm; Supper 6:00 pm to 6:45 pm & Coffee Break every day at 3:00 pm. SNACKS will be provided for the children at 8:00 pm and for adults from 9:00 to 10:00 pm
- No food allowed anywhere in the building except in the kitchen and dining areas, as per a directive from Sudbury Public Health.
- You will be responsible for making your own breakfast and lunch. Staff will make and serve supper each day. Staff will serve Brunch on Saturday from 11:00 am- 12:00noon.
- While you are staying with us, you are expected to be an active partner in your care, looking for market accommodation.
- Due to allergy sensitivity, no pets, plants, candles, or perfumes are allowed.
- We are a weapon-, drug-, and alcohol-free environment. Guests have a designated smoke area at the back of the home. No marijuana may be used on our property.
- Sign in and out of the property each time you leave. This is required by the Fire Department and our Insurance Provider to maintain accurate attendance at all times.
- To protect privacy, guests may not have visitors. Family and friends are not allowed on our property. Please plan to meet your family and friends off property.
- For your safety, all exterior doors are locked from 12:30 am to 5:00 am
- Guests are expected to honour our “Quiet Time” each evening at 9:30 to allow children to sleep. Guests should be in their rooms ready for bed by 12:30 am.
- A guest phone is downstairs in the Quiet Room. Each guest has a 10-minute time limit. The office can receive messages; however, they will never confirm that you are here.
- There is to be NO solicitation or harassment. Do NOT borrow or lend money, cigarettes, or other personal items.
- Parents and Guardians must always supervise their children in their care.
- No food or drinks are allowed in your bedrooms.
- House meetings are held each Wednesday after dinner. All are expected to attend.
- Clothing and items left behind will be kept for 72 hours and then discarded.
- If you wish to make an appointment with a Salvation Army Spiritual Care Person or pastor for counselling, staff will arrange this for you.
- You have the RIGHT to expect confidentiality (unless your file is subpoenaed by the courts, or you are a threat to yourself or another individual). You have the RESPONSIBILITY to respect and maintain the confidentiality of others.
- You have the RIGHT to an atmosphere free from remarks or actions that could be interpreted as discriminatory. You have the RESPONSIBILITY to refrain from making any remarks or gestures that could be interpreted as being discriminatory.
- You have the RIGHT to a respectful environment. You have the RESPONSIBILITY to be respectful to others.
- You have the RIGHT to a safe environment. You have the RESPONSIBILITY to refrain from inappropriate behaviour, harassment, physical or verbal aggression towards other guests or staff. No weapons are allowed in the home.
- You have the RIGHT to choose how you live your life. You have the RESPONSIBILITY not to consume alcohol or use recreational drugs in the home.
- You have the RIGHT to a clean and tidy environment. You have the RESPONSIBILITY to keep your living area clean, pick up after yourself and maintain order in the home.
- You have the RIGHT to professional, supportive, and caring services in a prompt and timely manner. You have the RESPONSIBILITY to show up on time and follow the house guidelines.
- You have the RIGHT to receive services which support you to successfully manage your own health and make informed decisions, and to receive person-centred care. You have the RESPONSIBILITY to play an active role in your care and securing housing.
- You have the RIGHT to ask questions, seek clarification, or address any issues of concern about our service. You have the RESPONSIBILITY to speak with us directly, in a timely manner, to help us improve our services.
- You have the RIGHT to fill out our Compliments, Complaints and Suggestions Form without fear of reprisal. You have the RESPONSIBILITY to communicate openly and honestly.
- You have the RIGHT to a healthy environment. You have the RESPONSIBILITY to inform staff when you are ill, wear a mask, social distance, attend a clinic if needed, and do your part to reduce the transmission of germs.
Here for You, Day or Night
Our team is available 24/7 to provide support, information and shelter assistance.
Please reach out – help is just a phone call away.
705.586.3293
cedarplace.info@salvationarmy.ca
Our Location
261 Cedar St, Greater Sudbury, ON P3B 1M8