The Aalvation Army
Sudbury Cedar Place Women & Family Shelter
The Aalvation Army
Sudbury Cedar Place
Women & Family Shelter

FAQ

HOW DO I ACCESS THE SHELTER?

a. If you are currently experiencing homelessness and need a safe place to stay, you can contact Cedar Place by phone or email. A staff member will complete a brief screening with you to determine whether our services fit your needs.

b. If you meet our eligibility criteria and there is not currently a space available, you will be asked to call us daily to remain on the list until a spot becomes available. If we do not have a bed available, our staff will also provide information and referrals to other available community resources and shelters.

c. Our staff are available 24-7 to answer calls, provide support, and help guide you through the process.

a. Yes. Cedar Place is a confidential shelter, and we have policies and procedures in place to protect the privacy and safety of the women and families we serve.

b. Staff do not share information about clients' stay or personal circumstances without the appropriate release of information, unless disclosure is required by law or through a legal court order.

c. Your safety is important to us. Staff are available 24/7, and our facility has secured entrances and security cameras as part of our safety measures. Our trained and compassionate staff are here around the clock to provide support and help maintain a safe, welcoming environment for everyone.

a. We are incredibly grateful for the generosity of our community! Donations help us provide essential items and support to women and families staying at the centre.

b. We gratefully accept gently used and new clothing and shoes, baby and children’s items, small household appliances and kitchenware, and monetary donations.

c. Due to limited storage space, we are unable to accept large furniture items currently. However, if you have larger household items to donate, please contact us directly to see whether a family with safe, affordable housing may benefit from them. We cannot provide pickup or delivery services.

a. Yes. Cedar Place welcomes fathers with children, married or common-law couples with children, and guardians with children in their care. Children must be in the applicant's full-time custody, and applicants must provide appropriate proof of custody or guardianship.

b. Cedar Place does not accommodate single men without children.

a. If Cedar Place is at capacity, we ask eligible clients to call us daily to check for an available space. We continue to work with clients until appropriate accommodations become available.

b. If we are unable to accommodate someone, our staff can also provide alternative referrals and resources.

c. If a client does not call consistently, we will assume their housing situation has changed, and they will be removed from the waitlist.